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Error E7D1000B: Unable to make directory

June 14, 2013, 3:41 am
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Ja, ich suche eine Lösung

Hi all,

I have 7 servers using BESR2010 all backing up to 1 server on the network.

All of these servers backups have failed all with the same error below:

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Reserved (*:\), (C:\), Apps & Data (D:\).
 Error EC8F03ED: Cannot create the recovery point.
  Error E7D1000B: Unable to make directory '//*Servername*/backups/'.
   Error EBAB03F1: The system cannot find the file specified. (UMI:V-281-3215-6071)

Details:
Source: Backup Exec System Recovery

 

The server its being backed up to is Server 2003 Standard.

There is enough diskspace and is accessible from all 7 other servers.

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SSR 2011 Incremental and Differential backups

July 8, 2013, 6:46 am
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Ja, ich suche eine Lösung

Hello all

 

 

i got SSR 2011 and i would like to make Incremental and Differential backups.

i can only find the option to make a full backup

so can anyone assist me

and tell me how i have to do this ?

 

Thanks in regards

Laurens

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SSR 2013, Server 2012, VSS Errors...

July 8, 2013, 2:43 pm
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Ja, ich suche eine Lösung

Hi All,

We recently took over a client with Server 2012 running SQL Server 2008 R2

SSR 2013 is installed, but consistently fails with VSS errors, below are excerpts from the app log.

First error when running a backup:

A VSS writer has rejected an event with error 0x00000000, The operation completed successfully.
. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer. 
 
Operation:
   PrepareForBackup event
 
Context:
   Execution Context: Writer
   Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
   Writer Name: MSMQ Writer (MSMQ)
   Writer Instance Name: MSMQ Writer (MSMQ)
   Writer Instance ID: {8d82d321-bba6-455c-9cee-ba84bc67676e}
   Command Line: C:\Windows\system32\mqsvc.exe
   Process ID: 1256
 
Second error when running a backup:
 
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of DellUtility (*:\), RECOVERY (*:\), OS (C:\).
Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: EndCreateSnapshotSet (-2147212302). (UMI:V-281-3215-6071)
 
Details: 
Source: Symantec System Recovery
 
Results from vssadmin list writers and corresponding event log entries:
 
C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2012 Microsoft Corp.
 
Error: A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
 
C:\Windows\system32>
 
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
]. 
 
Operation:
   Instantiating VSS server
 
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
. 
 
Operation:
   Instantiating VSS server

 

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Is Symantec System Recovery Compatiable with Windows 8.1

July 8, 2013, 5:48 pm
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Ja, ich suche eine Lösung

Is Symantec System Recovery 2013 Compatible with Windows 8.1when it comes out. If not is it going to be as a update.

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SSR 2011 and dual booting windows 7 and Ubuntu 12.04

July 8, 2013, 6:00 pm
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Ja, ich suche eine Lösung

HI all,

Just seeking some clarification on whether there are any known issues of restoring a windows 7 64-bit image in a dual boot system.

I dual boot win7 ultimate and ubuntu 12.04 - they are both on separate physical hard disks but I currently load into the Ubuntu hard disk and run windows 7 as a default from the GRUB bootloader.

  • I am very keen to protect my windows 7 system and would like to know if I create an image of windows 7 in the above configuration will it lead to problems when I need to recover?
  • Would it be better if while creating the image in SSR 2011 I boot directly to the win7 hard disk, then reset my boot configuration to the above once the image is created?

Interested to know if anyone has any advice on this.

Cheers

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Manually Create Offsite Copy Of Base Full Backup

July 8, 2013, 6:03 pm
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Ja, ich suche eine Lösung

Hello,

I just setup an offsite network storage drive for offsite backups.  The whole thing works pretty good, except that I use incremental backup, and the first full backup is over 100 GB, which just isn't feasible to transfer over a 20 Mbps connection. 

Here is my question:  If I manually copy and paste the full backup onto my network storage drive via a portable hard drive, will system recovery honor that copy and just continue on with the incremental backups?  In other words, I would put the inital full backup on the network drive manually.

Just wondering if anyone out there has any best practices that would be helpful.

 

Thanks!

 

Justin

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SSR2011 - can't configure backup- error = E1AD3212: You do not have sufficient privileges to perform this operation.

July 9, 2013, 6:06 am
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Ja, ich suche eine Lösung

I installed SSR2011 on server 2008 (R) SP2. The SSR installed fine . When I click on the icon to configure the backup I get this message. I am logged in as the administrator and the administrator is listed in the security configurator.  I have: uninstalled and installed, ensured 3.5 netframe is installed (included 2.0).

ERROR = E1AD3212: You do not have sufficient privileges to perform this operation. See help for more information about security settings.

Where do I go from here?

 

 

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SSR2013 MS why is "Attention Needed"

July 10, 2013, 7:10 am
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Ja, ich suche eine Lösung

Hi,

we see the status report "Attention Needed" for several PCs in our management console. There is an explanation for possible reasons for this report if I click on "Attention Needed". However, none of these possibilities seem to apply (i.e. the backup policy is assigned and has run recently on the same day, the computer missed none of the scheduled backups and there are recovery points for every partition on the same day). So why do I see this irritating report then?

Any ideas?

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EC8F1771 cannot enumerate current drives on this system

July 11, 2013, 4:49 am
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Ja, ich suche eine Lösung

I am trying to run SSR 2013 on 2008 x64 bit machine and I am getting error "Cannot emunerate current drives on this system", When I open SSR 2013 it stuck on "Reading Drive Information" and doesn't show anything. Currenlty I am not able to run backup. I followed the following articles :

http://www.symantec.com/business/support/index?page=content&id=TECH191864
http://www.symantec.com/connect/forums/ssr-2013-does-not-see-disks-server-2008-r2-physical-machine

1. Symantec System Recovery
 

2. SymTrackService (I cannot see this service under services.msc)

 

Please feel free to share inputs

Thanks

Naveen

 

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System Recovery 2011Unable to determive status

July 11, 2013, 7:03 am
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Ja, ich suche eine Lösung

Hello.

I have installed Symantec System recovery 2011 on a Windows Server 2003 and when i open the application it cannot detect the local disk.

I get the followinf error:

-Error E1AD27F0: Cannot determine protection.
--Cannot obtain available drive letters.
(UMI:V-281-429-10224)

I have attached the partinfo file.

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Script to verify recovery point?

July 11, 2013, 7:37 am
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Ja, ich suche eine Lösung

Our company uses BESR versions 7, 10 and 11 for server backups.  Is there a script I can use to verify the recovery points on each server without having to log in to them separately?

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Error Code Explaination

July 11, 2013, 7:13 pm
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Ja, ich suche eine Lösung
I can surmise what this is saying. However, I don't know what it means as far as going forward.
 
What I mean is; if the error message would've said, "if you know why your computer froze up solid, perhaps because of another program (which is the case), while SSR2013 was enumerating, don't sweat-it." I would then know not to worry. Or, the message could've said, "since we couldn't enumerate the volume(s), life is no longer worth living."
 
So, I'd like to know whether to worry about this or not.
 
Thank you
 
Error EC8F1780: Cannot successfully reconcile changes since last session.
Error EC8F1771: Cannot enumerate the current drives on this system.
Error E0BB0147: The operation 'Snap Volume' is not currently enabled for this Volume. (UMI:V-281-3215-6016)
 
1373662106
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SSR Service Won't Start - Error 2147221005

July 12, 2013, 8:11 am
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Ja, ich suche eine Lösung

Running SSR 2013 Desktop edition on single computer for backup purposes. (OS is Windows Vista, which is not an option in the drop-down box).  I am the only user and I have full admin rights.  Backup is from the first two drives in the computer onto a third drive in the computer. 

Worked fine for about 2 months.  Now it won't work because the SSR Service won't start.  When I try to manually start the SSR service I get an error message, from Windows, of 2147221005. 

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backup a server to use as a virtual machine

July 13, 2013, 3:42 pm
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Ja, ich suche eine Lösung

How would I use Backup Exec System Recovery 2010 to backup a server so that it can be restored as a virtual machine on a different server with a different version of Windows Server?

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symantec system recovery 2013 network issues ip address configuration

July 15, 2013, 12:14 am
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Ja, ich suche eine Lösung

I'm having serious issue in Symantec system recovery 2013 n regards to network ip address configuration.

 have successfully reboot the HP DL 360 G7 server with the network support (Broadcom BCM 5709 netXtreme II NDIS VBD Client). This server has got pNIC with 4x ports but with just one network cable plugged in with no DHCP in the production network.

the problem is that cannot statically assign IP address with the same IP address, Subnet and Gateway + DNS servers as the server that I'm about to restore.

Everytime I have finished configuring the static IP on Broadcom Interface 1, the IP config VIEW result always shows APIPA 169.254 IP addressing ?

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Upgrade SSR 2011 agent to SSR2013 AGENT

July 15, 2013, 1:35 am
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Ja, ich suche eine Lösung

Hello,

 

I have 200 server with SSR 2011 agent (altiris agent+ssr plugin+ssr 2011 agent). all this server is work with an ssr 2011 management console.

I have install a new management console with SSR 2013 and i need a way to migrate all my 200 server 2011 agent to 2013 SSR agent (include altiris agent plugin and ssr).

 

Thanks for help

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BackupExec Red X

July 15, 2013, 7:02 pm
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Ja, ich suche eine Lösung
Hello,
 
This has happened a number of times and I'm wanting to know what this icon means.
 
The backup is successful, the service is started, however as seen in the attachment there is a red X icon next to my backup job.  What does that mean?
 
I've checked a PDF icon legend but couldn't find this one. 
 
Thanks
 
backupexec.png
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Database named "RollbackSnapshotTempDB" left after System Recovery 2013 backup

July 16, 2013, 7:29 am
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Ja, ich suche eine Lösung

We have a Windows Server 2008 R2 server with SQL Server 2008 R2 x64 installed. We have been using Backup Exec 2010 to perform Full and Transaction log backups of the databases in our SQL server, and System Recovery 2010 to backup the entire server. A couple weeks ago we upgraded System Recovery 2010 to 2013 and we noticed our Backup Exec 2010 jobs started failing. After investigating we discovered several databases named "RollbackSnapshotTempDB" were piling up. We tried to right-click the DB and go to properties but received an error message.

 

The SQL logs showed a lot of errors related to those "RollbackSnapshotTempDB" databases, such as:

 

Date  7/2/2013 6:07:37 AM
Log  SQL Server (Current - 7/16/2013 8:38:00 AM)

Source  spid400

Message
The operating system returned error 21(The device is not ready.) to SQL Server during a read at offset 0x00000053fc2000 in file '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy11\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\XXXXXX.MDF'. Additional messages in the SQL Server error log and system event log may provide more detail. This is a severe system-level error condition that threatens database integrity and must be corrected immediately. Complete a full database consistency check (DBCC CHECKDB). This error can be caused by many factors; for more information, see SQL Server Books Online.

And:

Date  7/2/2013 6:07:37 AM
Log  SQL Server (Current - 7/16/2013 8:38:00 AM)

Source  spid400

Message
Error: 823, Severity: 24, State: 2.

If I go into the SQL Server Management Studio and and try to delete the "RollbackSnapshotTempDB" databse I receive an error that says "Cannot drop the database because it is being used for replication". However if I take the "RollbackSnapshotTempDB" database offline then I can delete it, and the next Backup Exec 2010 SQL backup job will complete successfully.

These errors seem to indicate a file system problem, however a CHKDSK shows no problems. We have rebooted the server as well with no change.

I have googled this issue until I'm blue in the face and have not found any solutions. Does anyone have any ideas?

 

Here are more details on the server:

Virtual Server running on ESXi 5.1 Update 1

Physical host is HP Proliant DL380 G6

Storage provided by HP LeftHand iSCSI SAN

Server 2008 R2 with all Windows Updates applied

SQL Server 2008 R2 with all Windows Updates applied

Server has two vCPU's and 12GB of RAM

C: drive has 21GB free

D: drive has 88GB free (D: is where all the SQL data files are stored)

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Prevent System Recovery from creating .bak files of SQL databases

July 16, 2013, 9:13 am
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Ja, ich suche eine Lösung

I am an experienced DBA that just started a job with a new company.  When analyzing the SQL Server Logs, I noticed that full database backups were being created at 10:00 nightly through a SQL Job and again at 10:30 nightly via "some other process".  Turns out that other process is Symantec System Recovery 2011.  It is reduntant to create the backups at 10:30 PM and can potentially break the log chain, but the network engineer at this company insists that it is not possible to NOT create the .bak files during the Symantec System Recovery VSS backup process.   The databases are in FULL recovery mode and Symantec is not backing up the transaction logs.  The network engineer also says that the .bak files that are created are not accessable so cannot be used for recovery purposes.  This intuitively makes no sense to me and have never been told this by any other network team.

Questions:

Is there a setting to prevent Symantec from creating the .bak files?  All I want is for the .bak and .trn files that are created via SQL Jobs to be backed up. 

Is there any good documentation on the process Symantic System Recovery 2011 uses to back up SQL databases?

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Vproconsole Error in main

July 17, 2013, 1:52 am
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Ja, ich suche eine Lösung

I like to tryout system recovery 2013 2013.11.0.1.47662 multi (60 day trial)  in a Windows 7 pro environment, .NET framework 4.0, but a window pops up with VproConsole error "Error in Main" and "Aangevraagde registertoegang is niet toegestaan". I'd tried all of the .NET framework from 2.0 till 4.5, but still i can't start SSR. Who knows what to do??  

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